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Key takeaways
- If you cannot pay a tax bill in full, you may be able to set up a payment plan with HMRC
- Contact HMRC early: interest and penalties build up and collection powers are strong
- Prepare a realistic budget and be honest about your finances
- HMRC debts are priority debts, so pay them before cards and loans
- Free advice is available, and beware of firms that charge to settle tax debts
A tax bill you cannot pay is frightening, but HMRC is used to dealing with people in this position, and it offers ways to spread the cost. The key is to act before things get worse: HMRC can charge interest and penalties, and it has strong powers to collect what it is owed. GOV.UK says that if you cannot pay your tax bill in full, you may be able to set up a payment plan to pay in instalments. This guide explains how Time to Pay works, what to prepare and the steps to take if HMRC arrears are one of several debts.
What is a Time to Pay arrangement?
A Time to Pay arrangement is an agreement with HMRC to pay a tax debt in instalments over an agreed period. It applies to taxes such as Self Assessment income tax, VAT, PAYE and Corporation Tax. HMRC checks whether the plan is affordable for you, and if it cannot agree a plan, GOV.UK says it will ask you to pay the amount you owe in full. The right route depends on the type of tax and the size of the debt, so use the official guidance and, if needed, contact HMRC.
Why contact HMRC early
- Interest and penalties can build up the longer a tax bill goes unpaid.
- Early contact shows good faith, which can make an arrangement easier to agree.
- HMRC has strong collection powers, including collecting from bank accounts in some circumstances and using enforcement agents. Taking advice early helps you avoid the worst outcomes.
- Some arrangements are available online for certain debts, with others requiring a call.
Do not wait until a final demand arrives. If you know you will be unable to pay on time, contact HMRC as soon as you can.
What to prepare
HMRC will want to understand your finances before agreeing a plan. Be ready with:
- The amount you owe and the tax periods involved
- Your income, outgoings and what you can afford to pay monthly
- Details of any savings or assets that could be used
- A list of other debts, since HMRC considers your wider position
- Your tax reference numbers and bank details for a direct debit
Our guide to making a debt budget helps you work out an affordable figure. Be realistic: a plan you cannot keep up is worse than a smaller one you can.
If you are self-employed
For the self-employed, a tax bill can be hard to predict, particularly after a bad year. Set money aside for tax as you earn, and consider asking HMRC for a payment plan as soon as you see a problem. If your tax debt is part of wider business or personal debt, see business debt help and IVA for the self-employed. Remember that tax due after any formal solution starts must still be paid as it falls due.
Interest and penalties
Interest is charged on overdue tax, and penalties may apply for late filing and late payment. The exact rates and rules change, so check the current position on GOV.UK. A payment plan does not usually stop interest from accruing, but it can prevent further penalties and stop more serious collection action. Do not ignore letters. If you think a penalty is unfair, for example because of illness or other reasonable excuse, there are ways to appeal.
Is tax a priority debt?
Yes. HMRC debts are priority debts because it has strong powers to recover them. Pay them ahead of credit cards, loans and catalogues. Your free adviser can show how to fit HMRC into a budget. See priority and non-priority debts.
HMRC and formal debt solutions
HMRC is a creditor like any other in an IVA, Debt Relief Order or bankruptcy, and it has a vote in an IVA. Sometimes HMRC objects to proposals and may take a firm line. If you are considering an IVA with tax debts, ask the practitioner about HMRC's likely response. See IVA and council tax arrears for how another public body is treated, and IVA vs DMP vs DRO vs bankruptcy.
Where to get help
HMRC has a service for people who cannot pay, and it may offer extra support if you have a disability, a health condition or other vulnerability. Free advice is available from Business Debtline for the self-employed and from StepChange, National Debtline and Citizens Advice for individuals. See free debt advice in the UK. Be wary of firms that cold call offering to "settle" your tax debt for a fee.
A worked example
A freelance designer owes £6,000 for Self Assessment and cannot find it all by the deadline. She contacts HMRC, explains that a client paid late and sets out her income and spending. She proposes monthly payments over the next year and sets up a direct debit. Interest still builds up, but she avoids more serious collection action and keeps her business running. She also sets aside a fixed share of every invoice for next year's tax. The lesson is that early contact and a realistic plan matter more than a perfect position.
Mistakes to avoid
Do not ignore letters and hope the problem goes away. Do not agree to payments you cannot sustain. Do not pay a firm to "settle" your tax debt without checking it is authorised and that the fee is worth it. And do not forget about next year's tax: a new bill can undo the work you have done on the old one.
Frequently asked questions
Can I pay HMRC in instalments?
Will HMRC charge interest on a payment plan?
What if I miss a payment on my plan?
Can HMRC debts be included in an IVA?
Sources and further reading
- If you cannot pay your tax bill — GOV.UK
- Options for paying off your debts — GOV.UK
- Debt and money — Citizens Advice
This page provides general information only. It is not personalised financial, legal or tax advice, and rules and figures can change. Your situation is unique — please check official sources such as GOV.UK and MoneyHelper, and speak to a qualified, FCA-authorised adviser before making important decisions about your money.
Written by
MoneyBrink Editorial Team — Editorial team
The MoneyBrink Editorial Team researches, writes and reviews every guide on this site. We work from official UK sources such as GOV.UK, the Financial Conduct Authority, MoneyHelper and the Money and Pensions Service, explain things in plain English, and update articles when the rules change. We do not sell financial products and we do not give personal advice.
Read how we research and check our guides in our editorial policy.
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